Reach out through any support channel and the team will walk you through setup personally, from first login to your first session. Rajhans Book is intended for players aged 18 and over — please play responsibly.
Help Centre
Questions,
answered.
Twenty-three of the things players ask us most, grouped by topic and written to be read rather than skipped. If yours is not here, the support desk is open around the clock.
- 24/7 human support
- Typical reply under 5 minutes
- 18+ · Responsible play
Frequently asked questions
Getting Started
4 questionsNo. Rajhans Book runs entirely in your browser, so there is nothing to download and nothing to keep updated. On a phone you can add the site to your home screen and it will open like an app.
Yes — that is the point of the platform. One account and one session carry you across Cricket, Football, Live Casino, Snooker, Slots and Aviator. Switching arena never means signing in again.
Browsing the arenas, reading the rules and getting a feel for the interface costs nothing. You decide if and when you want to play, and the team will explain every option before you commit to anything.
Games & Arenas
4 questionsSix curated categories: Cricket, Football, Live Casino, Snooker, Slots and Aviator. Each one is built as its own environment rather than a variation on a template, so the experience matches the game.
Every world gets its own light, palette, pacing and detail work — floodlit and restless for cricket, low and deliberate for snooker. The account, speed and support underneath stay identical, so only the atmosphere changes.
Live Casino runs on studio-grade tables with real dealers, streamed clean and unhurried. Slots and Aviator are instant games that resolve on your device, so they stay quick even on a modest connection.
A curve climbs from the moment the round begins, and you choose the moment to step out before the sky closes. Rounds are short by design, which is exactly why it is worth setting yourself a session limit first.
Platform & Devices
4 questionsYes — and not by shrinking the desktop page. Mobile gets its own layout, its own navigation and touch targets sized for thumbs, with the same visual quality as the full-width experience.
The interface is engineered around a sub-100ms feel. Artwork ships as vectors, scripts stay minimal and animation is kept to composited properties, so scrolling and transitions hold a steady frame rate.
Any current version of Chrome, Safari, Firefox or Edge, on phone, tablet or desktop. The layout is built from fluid grids rather than fixed breakpoints for a handful of popular models, so unusual screen sizes are handled too.
Switch on “reduce motion” in your operating system's accessibility settings and the platform respects it immediately — parallax, particles and reveal animations stop, and everything remains fully usable.
Account & Security
4 questionsSessions are encrypted in transit and your details are encrypted at rest, on hardened infrastructure. We do not sell your information on, and we only ever ask for what an account genuinely needs.
Signing back in returns you to where you were — a dropped connection or a closed tab does not discard your session. If anything looks wrong when you return, contact support before playing on and the team will check it with you.
Yes. Message the support desk and the team will update your details after a quick identity check — a step that exists specifically so nobody else can make the same request about your account.
One message to support is enough, and we will not talk you out of it or make you repeat yourself. Closure is permanent, so the team will confirm once and then action it.
Support & Contact
3 questionsSupport runs 24/7 across Telegram, WhatsApp and email. Sessions do not close for the night, so neither does the team behind them.
Telegram and WhatsApp are answered fastest, usually within a few minutes. Email suits anything that needs a paper trail or attachments, and is answered the same day.
Your account identifier, roughly when the issue happened and what you were doing at the time. A screenshot helps enormously. Never share your password — support will never ask for it.
Responsible Play
4 questionsEighteen. Every account is age-verified, with no exceptions and no grey areas, and accounts that cannot be verified are closed.
Yes, and we would encourage it before you start rather than after. Deposit, session and time controls take effect immediately; loosening one takes longer than tightening it, on purpose.
A cooling-off period locks your account for anything from a day to several weeks. Self-exclusion is a longer, firmer break. One message sets either up, no questions asked, and we will not market to you while it is active.
If gaming has stopped feeling like a choice, please talk to someone independent of us. Ask our support desk and we will point you to accredited, confidential support services in your region — and set up a break on your account at the same time.
No matching questions
Nothing here uses those words. Try a broader term — or just ask the support desk and a person will answer.
Still Have a Question?
Ask a Person,
Not a Form.
The desk is staffed around the clock across Telegram, WhatsApp and email. No queue that reopens on Monday, no scripted reply.